Inlead’s support includes all of the easyWeb elements. Support can be requested via email, the ServiceCenter and/or by phone.
In principal customer inquiries will be answered the same day, and we guarantee a maximum 8-hours response.
Inlead’s ServiceCenter is an online forum where libraries can exchange experiences related to the usage of the software, new modules and features, as well as editorial “tips and tricks”. The platform can also be used to find information regarding relevant easyWeb-services, and the editorial planning is also done through the ServiceCenter.