Friendly Frank

Friendly Frank – Self-service and dissemination in one go

Friendly Frank is an innovation offering unprecedented possibilities and flexibility to all libraries – either as a compact unit or as new input in already existing loan and delivery hardware.

Friendly Frank is a small but extremely flexible system that offers library users all the usual self-service functions, such as loan, delivery and payment*, as well as access to reservations and other profile data.

In addition to this, Friendly Frank offers a digital dissemination universe where users can be inspired through digital exhibitions, search the library’s data base, view important news and events, find their way in the library, and scan materials to read reviews, watch videos or receive recommendations on similar works.

Friendly Frank also includes special applications, such as Front Page Browsing, where users can scroll through all materials from a specific shelf or section.

Friendly Frank takes up no more space than a small computer. It can be mounted on tables, walls or placed directly on the shelf amongst the library materials.

Friendly Frank can be configured with software services according to your wishes and may be installed in customized furniture.

*Payments with Mobilepay

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easyScreen is a browser-based display management system, specially designed to support the library’s requirements for digital communication in a physical space. The easyScreen portfolio offers either interactive communication through our tablet and print-based products, such as Digital Shelfs, EasyWay and Video Host, or automated communication to users based on material retrieved from the library website or library base. Thus, the system also supports the sharing of articles. The system can manage anything from one to several hundred screens across different branches and institutions, and it also offers targeted content and communication, tailored to the library’s typical visitor profiles. The screens can share content or display unique content at different times daily, weekly or monthly, depending on the library’s target audience. With the browser-based access, the system can easily be updated from a central location, either locally at the different library branches or from home. The design can be adapted to the visual style of your municipality or your library’s website or adapted to any other local requirements. By calculating statistics for each interactive screen feature, the system offers you an overview of your users’ clicks and navigation through the easyScreen universe. easyScreen is based on a content tree where all content can be grouped into different sections. We call it “presentation sets” and “slides”. Editors may update content in slides either manually or, more commonly, through automated retrieval of content from external providers such as the library’s website, RSS feeds or the library collection. These slides can be grouped according to their targeted audience, physical location, or subject, and subsequently scheduled for viewing on one or more physical screens. It is simple to schedule screening weeks or even months in advance. Screen presentations can be planned for one or more screens at the same time, and they can be scheduled by the minute. Most screens and slides only need to be configurated once. The content is typically updated automatically, or via a few command searches.


Room overview

The Room Overview function allows you to present an overview of one or more of the library’s rooms and their usage day by day. Data can be imported from the library’s or the municipality’s booking system.


Poster Screen

Poster Screen – Display your dedicated visual content, typically information and event posters.

Poster Screen is, as the name implies, an independent screen that functions as a poster. Its advantage over physical posters is, however, that you have the possibility to show several different posters in any wanted sequence in a single spot. Poster Screen can only be used if the library has already implemented easyScreen or Digital Shelfs.

The posters are produced in high resolution so that they can be printed physically as well as uploaded to the system. It is also possible to share the content on several dedicated poster screens.


Dissemination Module

The Dissemination Module makes it possible for the library to show selected works from the library collection that match the profile of the library’s visitors. This module therefore makes it easy to expose users to library items that are likely to be within their field of interest.


Video Module

Editors may create and upload their own content to be shown on selected screens. It is possible to compile lists of several different videos and screen them in a chosen sequence. Alternatively, videos can be played from YouTube. The time interval will automatically be adjusted to the length of the videos.


Digital Shelves

Inleads Digital Shelves allows the library to create virtual exhibitions in the library space. (see video below) With Digital Shelves, the library can present items gathered in themes that the user can browse through on a touchscreen. Themes can be fixed topics such as science fiction novels, new crime novels and latest music, or inspired by the season (e.g., mushrooms, Easter and more). Current topics such as sports events, political elections and so on would also be obvious choices for a theme. Digital Shelves give the library users the possibility to read short descriptions of the item, related topics and further details. In addition, it is possible to see where the item is physically located, what other users have loaned, releases by the same author or other works in the same series. Additionally, the following extensions are offered: Reservations Reserve items directly from Digital Shelves. Loans Lend items directly from Digital Shelves with a scanner. Returns Return items directly to Digital Shelves with a scanner. Videos Related videos like trailers and music videos from YouTube can be played directly from the screen. Reviews Reviews of different items and reviews from Infomedia are displayed for the relevant items. eBookcase For books that exist as e-books on the eBookcase, a booklet is displayed that the user can read directly on the screen.     If the library has easyWay, the physical location of an item can be displayed on a map. Applications: Accessed via touchscreen. Integration: DBC Well, MoreInfo, Cicero, Infomedia, Teachings, eBookcase, YouTube, OPAC Search, Wayfinder



easyWay is a map feature that directs the user to the right area or book shelf, where the book is placed. easyWay is a preview feature – important in the entrance areas and also a useful feature when users need to find materials after a lookup in the library catalog (i.g. OPAC Search or Digital Shelves). If users want to find a certain material  easyWay will show it’s physical location in the library.
This example is from KulturØen in Middelfart, Denmark.


Media Module

Interactive communication system which allows you to collect videos and slides into one theme. Slides are produced in the system, videos are either downloaded from YouTube or uploaded directly to the system. Users can navigate through the theme via touch screen.


Video Host

The Video Host makes it possible for your library to communicate information in a new and interactive way.

Video Host lets you combine video communication with other easyScreen functions, such as Digital Shelfs, or with the display of text and picture slides. This makes it possible for the library to, for instance, show an interview with a writer while the user simultaneously searches through and reads about available material by the writer. Another possibility could be a librarian giving a user information about the library’s facilities while the user has the possibility to locate the facilities via the easyWay wayfinder module. The content uploaded to the Video Host can, as for our Media Module, either be self-produced or downloaded from YouTube.


OPAC Search

Instead of having several large search computers occupying room in the library space, Inlead’s search solution OPAC search lets library visitors browse through the collection via tablets and touchscreens. Here you can see what the touchscreen keyboard looks like, and in the background you can see an example of a search result. Users can search through the library collection via a free text search that can be narrowed down by adding specified search terms. The most popular searches are displayed at the top of the screen and additional functions such as reservations, reviews and other serendipity features are offered as well – as with the Mail Shelf feature found in Digital Shelves.


Wellcome Screen

Via an interactive screen, users can get an overview of what’s going on in the house, as well as receive more detailed information about different activities and offers via videos, slides and the VideoHost function.

Each topic can be given subtopics that lead through to any of our easyScreen products, such as Digital Shelfs, a picture or an event, or a new Welcome Screen (here illustrated by a main screen and a music section screen). The Welcome Screen is maintained via easyScreen’s backend.


Visual Shelves

Visual Shelves gives the users an overview of the given material on each bookcase,

With Visual Shelves, the users are allowed to digitally flick through the material within a bookcase subject, alignment or display.

The users can, according to their preferances, choose to flick through the material at their local library or amongst the material within a display.

The users can also make searches within the library with similarly material by removing a tick.

The user can also use Visual Shelves as a OPAC-searching screen if wanted.

After use, the screen will restart and can be used as Visual Shelves.

The user can also read further information like:

  • Reviews
  • Snippets for the material
  • Trailer or music videos
  • The user can reserve loaned material

Visual Shelves can also be equipped with a RFID-scanner allowing the user to scan material and read further information and lend the material.

By using a configurable service, the library can choose to present a part of the collection.

Visual Shelves also offers statistics giving an overview of the use of the system.

Visual Shelves can be used on a narrow touch screen installed on the back of a wall or inside the shelf itself. Visual Shelves can either be shown vertically or horisontally.



(Danish) eHylde

Sorry, this entry is only available in Danish.



Inlead’s InspirationScanner is Inleads recommendation service allowing the user to see various recommendations on the screen by scanning a material.

The recommendations are served by the extern recommendation service, BibSpire, which is also offered through easyOPAC.

The library can configure the solution so that the user is shown the material that is to be found at the specific library branch or in the complete library collection. In that case, the user can reserve the material if it’s not available in the local library.

The solution can be used on screen with or without touch. On touch screens, the user can click on a chosen material to read more about it.

The solution requires a screen and a RFID-scanner.

Both can be delivered by Inlead. If the library wishes to purchase hardware on their own, Inlead can assist concering technical requirements.